Last updated: Oct. 19, 2020
This page informs you of our policies regarding course purchase, payment, cancellation and refunds through our website.
While using our Service to purchase a course, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:
- Email address
- Telephone number
We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currency).
Value Added Tax
All prices are subject to 5% Value Added Tax (VAT) as required by the UAE Government Federal Decree – Law No. 8 of 2017.
Rescheduling, Cancellation and Refund
Reyada Training respects that your time is valuable and we appreciate that you understand ours is too.
We have a 24-hour cancellation policy. Any cancellations that occur 24 hours or more before the scheduled time are able to be re-scheduled at no additional cost to the client. The first time a cancellation is made within the 24-hour period prior to the time of the booked course, the client will be given the opportunity to re-book (with no financial penalty applied).
Any subsequent cancellations by/for the same client that occur within the 24 hour period will be referred to the Training Officer and may result in a cancelled booking fee being applied (which will be equal to the value of the entire course fee for that date which had been made and subsequently cancelled).
Clients who make a course purchase and subsequently fail to be present for their designated appointment (and have not contacted the training center to cancel their appointment), may result in a cancelled booking fee being applied (which will be equal to the value of the entire course fee for that date which had been made and subsequently cancelled).
Reyada Training will only issue refunds through the Original Mode of Payment, after deduction of transaction and bank fees and other fees applied. Refunds will take from 30-60 days depending on bank’s approval.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Governing Law and Jurisdiction
Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
Changes To This Policy
We may update our Payment & Refund Policy from time to time. We will notify you of any changes by posting the new Payment & Refund Policy on this page.
You are advised to review this Payment & Refund Policy periodically for any changes. Changes to this Payment & Refund Policy are effective when they are posted on this page.
If you have any questions about this Payment & Refund Policy, please contact us.